See who said what in real time
Word-for-word real-time transcription with automatic speaker identification. Color-coded speakers, turn-based buffering for natural conversation flow, and multiple methods of role detection ensure you always know exactly what was said and by whom.
Real-time transcription that keeps up with conversation
Sales Seraph uses advanced streaming transcription to capture every word of your sales call as it happens. The transcript updates in real time on your screen, giving you a running record of the entire conversation without any delay.
Turn-based buffering keeps text on the same line until the speaker changes, creating natural conversation flow instead of fragmented snippets. This makes the transcript easy to follow at a glance during the call and easy to review afterward.
Automatic speaker identification
The system automatically identifies and labels speakers using a multi-method detection cascade. It checks host status from meeting metadata, matches names against user settings, analyzes voice patterns and opener phrases, and falls back to speaking order.
The first speaker is automatically assigned as the sales rep and the second as the prospect, because the vast majority of sales calls start with the rep on their own meeting link. Manual override is always available if the auto-detection needs correcting.
- Color-coded speakers: Sales Rep in green, Prospect in purple, Unassigned in gray
- Host status detection from meeting metadata
- Name matching against user settings
- Voice pattern detection analyzing opener phrases
- Speaking order fallback for reliable identification
- Manual override dropdown to reassign roles at any time
How the transcript powers coaching
The live transcript is not just a record — it is the foundation of the entire coaching system. The AI reads the transcript in real time, using a sliding context window of the last 500 words to generate coaching suggestions that are relevant to the current moment in the conversation.
Coaching only fires when the prospect speaks. The AI never coaches you on your own words. This ensures every suggestion is a response to something the prospect said, making the coaching feel natural and contextually appropriate.
How live transcription works across platforms
Sales Seraph's transcription works identically across Zoom, Google Meet, Microsoft Teams, Webex, and GoToMeeting. The bot joins the meeting, captures the audio stream, and processes it through the transcription engine regardless of which platform you are using.
Transcription accuracy is consistently high across all supported platforms. The system handles background noise, varying audio quality, and different accents to deliver reliable, real-time text output on every call.
See every word as it happens
Try Sales Seraph on your next call and experience real-time transcription with automatic speaker identification. Every word captured, every speaker identified.
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